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Question:

A leadership style that is said to motivate employees, and that optimizes the introduction of change is:
  1. Autocratic – A clear top-down approach where a single individual has complete power of decision-making and little discussion is had for external input.
  2. Consultative – A style where leaders engage subordinates/peers in the decision-making and problem-solving process, but ultimately make the final decisions for the team.
  3. Participatory – An approach where leaders interact with other participants as peers, engaging them in the decision-making process and playing an equal role in the process as others and jointly carrying out the problem solving activities.
  4. Democratic – An open style of running a team where leaders facilitate discussion among all members, encourage ideas to be shared, and consider everyone’s input in order to make final decisions for the team.






Q2. Factory A produces 100 pieces of wooden legs used in manufacturing tables in 1 hour. The factory in total works for 3 hours. The quality manager decided to check the quality of the output by measuring the length of the legs (in cms). He decides to collect three samples (one for each hour). The sample size for each sample is fixed at 5. The data collected is present in the following table: Leg 1 Leg 2 Leg 3 Leg 4 Leg 5 Sample 1 10.2 10.5 9.8 9.7 10.3 Sample 2 10.4 9.9 10.1 10.2 9.8 Sample 3 9.9 9.8 10.2 10.1 10.4 What is the mean and range of leg length in sample 1?

  1. Mean=10.3;Range=.3
  2. Mean=10.1;Range=.8
  3. Mean=10.2;Range=.6
  4. Mean=9.9;Range=.5
Correct Answer

Q3. Random variance in a process, as measured by the standard deviation, can be directly reduced by:

  1. identifying patterns of variance using control charts
  2. improving the overall system of production
  3. increasing the number of quality inspectors
  4. making use of run charts
  5. making better use of Pareto charts
Correct Answer

Q4. Quality attributes

  1. are used to determine how effectively the organization accomplishes its goals
  2. can be objective or subjective in nature
  3. are specific quality characteristics for which a product is designed, built, and tested
  4. A and B
  5. B and C
Correct Answer

Q5. The standard normal distribution has mean= ______________ and standard deviation= ______________.

  1. 1,0
  2. 0,1
  3. 0,0
  4. 1,1
Correct Answer

Q6. Best price or zero cost is

  1. do not reach the customers
  2. Cost leadership
  3. To keep defective products aside, ensuring they
  4. Prerogative cost
  5. To count, grade, and rework
Correct Answer

Q7. What does the transcendent view imply for high quality?

  1. It is something everlasting
  2. It is something timeless and enduring
  3. It is something priceless
  4. It is something perfect
Correct Answer

Q8. Quality practices must be carried out ______________

  1. at the start of the project
  2. throuout the life of the project
  3. at the end of the project
  4. no neeed to carry out quality practices
Correct Answer

Q9. Which of the following statements is TRUE about Deming’s philosophy?

  1. Quality is either or not present in the whole organization; that quality is the responsibility of everyone in the organization
  2. It is based on improving products and services by reducing uncertainty and variability in the design and manufacturing processes
  3. Increasing conformance to specifications through elimination of defects, supported extensively by statistical tools for analysis
  4. Increasing loss, for the producer, the customer, and society, associated with increasing variability from a target value
Correct Answer

Q10. The products manufactured during 1800s were unique. How quality was ensured in this era?

  1. Through renovation
  2. Through inspection
  3. Through calculation
  4. Through repair
Correct Answer








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